Subscription Shopper Notifications

The Notifications area is where you define when you want certain notifications sent to shoppers.

System Emails

The System Emails area is where you define how often you want the renewal reminder and expired credit card notifications to be sent to the shopper.

Name Definition
Renewal Reminder Before Expiration Notifies the shopper that their subscription is about to expire. If the subscription is set to automatically renew, the shopper is reminded that their subscription will be renewed and they will be billed. If the subscription is set to manually renew, the shopper is prompted to renew their subscription.
Update Expired Credit Card Notifies the shopper that the credit card they have on file to pay for their subscription has expired, and prompts them to update their credit card information.

Marketing Emails

The Marketing Emails area is where you define how often you want marketing-related emails sent to shoppers.

Name Definition
Renewal Reminder After Expiration Reminds the shopper to renew their subscription after it has expired.
Upgrade Campaign From Creation Date Prompts the shopper to upgrade their subscription.
Upgrade Campaign Before Expiration Prompts the shopper to upgrade their subscription before it expires.
Upgrade Campaign After Expiration Prompts the shopper to upgrade their subscription after it has expired.

 

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